Law Firms that are Leading the Way

More and more corporate legal departments are requiring their outside law firms to adopt legal operations. In fact, every week 10-20 new legal departments join CLOC (Corporate Legal Operations Consortium). This blog highlights two law firms, Baker & McKenzie and Davis Wright Tremaine, that are well entrenched in legal operations and are effectively leading the way for other law firms. Find out how and why here.

LinkedIn: Do I have to? Some Resistance Continues

         Published in JD Supra Perspectives 2017

According to the 2016 American Bar Association Technology Report, “Taking control of your online presence is a necessity, and there are few better ways to do so than social media. Used carefully, social media can give your firm a voice, amplify your professional reputation, and help drive new business.”

Yet many attorneys and other professional service providers continue to avoid this reality. Social media and content marketing are this new reality but excuses and resistance to change still abound. With so many different social media platforms let’s narrow the focus of this conversation to the #1 platform for business – LinkedIn.

Read full article

 

Resistance Continues but the Business of Law is Transforming

                Published in JD Supra Perspectives 2017

“Before you know it, what once seemed like crazy ideas will become the new normal.” ~Mary O’Carroll, head of legal operations, Google.

The Resistance Movement

It has been said that change is the only constant in the world. Nagging realities in the legal marketplace continue to place pressure on law firms, of all sizes, to confront the demand for inevitable changes.

[…..]

Are Legal Operations Transitioning the Business of Law?

Stephen Balcomb, Senior Director of Legal Operations at Qualcomm and CLOC member, will be the lead panelist at the July 20th Breakfast Roundtable about Legal Operations. Please join us at 7:30 am at the law firm of Knobbe Martens in Irvine, CA, to explore the inevitable impact of change in the practice of law. Altman Weil’s 2016 Law Firms in Transition reports, “Despite pockets of true innovation, most firms are choosing to proceed with lawyerly caution in the midst of a market that is being reinvented around them.”

 

Additional panelists, roundtable details and registration can be found here.

Corporate Legal Departments Feel Success after Conducting Client Feedback Program

The legal department of a Fortune 500 company was reviewing their legal operations practices and interactions with their internal clients. Under the leadership of  their Senior Vice President and General Counsel, the legal department of 25 attorneys decided to ask their internal clients at the company how their services were being viewed and what could be done to improve upon them.

Complete Article

 

CLOC (Corporate Legal Operations Consortium) Conference Closes

Mary O’Carroll, Head of Legal Operations, Google, posted her closing remarks from the May, 2017 CLOC Conference telling attendees that legal operation changes are happening now.  Law firms need to take head.

Ms. O’Carroll stated, “Today, I’m here to say: We are no longer on the verge of anything. We have arrived”.

Read Ms. O’Carroll’s 2017 Call to Action

You can find her complete 2017 Closing Remarks here: 

 

Corporate Legal Marketing Departments Want This

At the most recent Future’s Conference which took place in the fall of 2016, the College of Law Practice Management prepared sessions that were full of interesting trends and developments which may have a strong impact on the future practice of law.

The on-going discussion about Alternative Fee Arrangements is actually and finally starting to sound like more than talk. Big Law is responding more to the needs so often expressed by legal departments to keep fees predictable and on budget. Continue reading Corporate Legal Marketing Departments Want This

The Difference Between Good and Great

A colleague of mine for many years, Jim Durham, recently wrote this quick read, “10 Tips on How to Transform into a Great Lawyer.” It’s full of insights and practicality for every lawyer and marketing professional looking for some key strategies that will create complete client satisfaction and bring more business in the door.

Read Article Here